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Overview
The J.G. Wentworth Company, established in 1991, is a U.S.–based financial services firm providing debt relief, structured settlement purchases, annuity purchases, and lottery payment purchases. Its Debt Relief Program, accessed mainly via its website, targets consumers with unsecured debt—such as credit cards, personal loans, medical bills, and some private student loans—typically requiring a minimum of $10,000.
The company has maintained a strong reputation: over 30 years in service, an A+ rating from the Better Business Bureau, a 4‑star rating on Consumer Affairs, and a 4.8 on Trustpilot.
Pros
- 30+ years of service in debt relief
- No upfront fees
- One online platform for tracking progress
- Referral access to debt consolidation loans
Cons
Application Process
- Prospective users start with a free online savings estimate or consultation to assess eligibility, such as minimum debt thresholds and unsecured debt type.
- The company performs a soft credit pull with consent; lenders may request a hard pull if a loan application proceeds.
- No upfront fee is required; program fees (typically 18–25% of each debt enrolled) are built into the monthly payment and applied when each debt is settled.
- Debts are grouped into an account, and you make one consolidated monthly payment into a dedicated account.
- Specialists begin creditor negotiations. If a settlement is reached, you are notified, and funds from the account pay off the debt.
- The program generally runs between 24 to 60 months; many users complete it in 24–48 months.
Debt Services
J.G. Wentworth primarily offers debt settlement, working with creditors to reduce balances. It also facilitates debt consolidation loan referrals via partners such as MoneyLion/Engine by MoneyLion.
The service includes a personalized repayment plan, specialist support, and an online portal for tracking. They emphasize that if a debt can't be settled, no fee is charged for that debt.
Types of Debt Covered
The program supports various kinds of unsecured debt:
- Credit card balances
- Medical debt
- Personal loans
- Some private student loans
Secured debts, such as mortgages or vehicle loans, are not eligible.
Customer Support
Users are assigned a Certified Debt Specialist for guidance throughout the process. The support availability is as follows (all times Eastern):
Debt Relief: Monday–Friday: 9 am–10 pm; Saturday: 9 am–6 pm; Sunday: 11 am–4 pm.
Contact options include phone (888 570 5240), email (debt@jgwentworth.com), and online support portal.
AI was used in the creation of this content, along with human validation and proofreading.
- 30+ years of service in debt relief
- No upfront fees
- One online platform for tracking progress
- Referral access to debt consolidation loans
- Only available in select states
- Credit score may drop due to paused payments
- Fees can be substantial (18–25%)
